You can find all the information regarding the purchase process and the creation of a user account in Acelstore HERE
If you’ve come this far, it’s because some kind of mishap has arisen that has forced you to return your new iPhone (why else would you want to return that piece of smartphone?).
To request the return or repair of the terminal, you just have to write us an email to support@acelstoreslu.zohodesk.eu or write to us through the form on our contact page or in your user account.
Not sure what exactly “Approved” or “Good” means?
In THIS GUIDE we show you everything with hair and signs (come on, with real images)
The delivery time of your order will be 24 working hours for all orders placed from Monday to Thursday before 15:00.
The rest of the orders (Thursdays from 16:00, Fridays, Saturdays, Sundays and holidays) have a delivery time of 72 working hours.
As an exception, orders containing a new battery will have an additional preparation time of up to 72 business hours.
All shipments are made through MRW or Tipsa.
NOTE: Acelstore only ships to the Iberian Peninsula, Balearic Islands and other European countries.
In the attached document you can read all the details of the acelSAFE extended warranty for your iPhone
In the attached document you can read all the details of the acelPROTECT coverage for your iPhone
Shipping to the Iberian Peninsula is completely FREE, so the customer will not have to pay any amount for this concept.
There will be an additional cost to be borne by the USER for shipments to:
-Balearic Islands (20€)
-European countries other than Spain and Portugal (20€)
Ceuta, Melilla and the Canary Islands are excluded as shipping areas.
