Dear (future) member of the Acelstore community,

If you are reading this, it is because you have any doubts about the good work of Acelstore.

It’s normal.

You’re about to make a good investment in your next device and want to have as much information as possible before making a decision.

So my only goal is to provide you with all the information you need to make the best decision possible.

Let’s start at the beginning…

Acelstore has a physical store

One of the biggest fears is being the victim of an internet scam.

The vast majority of specialized stores and marketplaces do not have physical stores, they do not have a real place where you can go.

Luckily, Acelstore has a physical store in the city of Lorca:

• https://goo.gl/maps/53mgp3dWnPEvYQ9Y6

I always say that if you’re not happy with us, you can at least come and tell us in person.

Your purchase at Acelstore is protected

Any purchase you make in our store, for a maximum amount of €2,500, is protected by our partner Trusted Shops.

In fact, Acelstore pays out of its own pocket for the Trusted Shops guarantee so that you can be 200% segur@ when you make a purchase in our store.

This guarantee has no additional cost and can be activated with a single click after making your purchase.

(a small window will appear after confirming your purchase in our store)

Acelstore is a member of Confianza Online

Confianza Online is an independent entity whose objective is to ensure good practices in the field of e-commerce.

This means that:

• Our General Terms and Conditions of Contract are periodically audited by this entity, to ensure that they are aligned with the Code of Conduct of Confianza Online
• You can count on the entity’s free mediation services in case of any type of disagreement with Acelstore

Cash on delivery

Acelstore is one of the few stores specializing in refurbished products that offers cash on delivery.

This is a way to give you the assurance that we are trustworthy.

Otherwise, we would not offer this form of payment.

PS: We don’t offer PayPal because of its high commissions, but we know that many users like it because it gives them peace of mind when buying.

That’s why we offer you the option of cash on delivery.

The community speaks

We admit it: we are not perfect

But we give our heart and soul to deliver the best possible product, and give you the best possible assistance.

That said… It seems that the community thinks that we do a good job.