acelSAFE
acelstore Extended Warranty Service
The best way to extend the life of your products.
What is the acelSAFE warranty extension?
At AcelStore we are so sure of the quality of our devices, that we offer a standard 2-year warranty (one year longer than the official brand and other similar stores).
However, we know that there are very demanding iPhone users.
It’s normal, when we buy a high-end phone we want to make sure that it lasts as long as possible.
That’s why we offer the acelSAFE warranty extension, which protects your investment against malfunctions for a total of 3 years from receipt of your order.
Why sign up for acelSAFE?
The acelSAFE warranty extension is the perfect solution for users who prefer to keep the same handset for several years, as it protects you against malfunctions for an additional year.
In this way, you ensure that you extend the life of your iPhone, and contribute to reducing the environmental impact of manufacturing a new terminal.
Note: According to a study carried out by the French Agency for Environmental and Energy Management (ADEME), it is estimated that 259 kilograms of raw materials, 84 cubic meters of water and 87 kilograms of CO2 are emitted in the manufacture of each terminal.
In short, 80% of the carbon pollution of a smartphone is due to the manufacturing process alone.
The acelSAFE guarantee protects you against...
Software technical failures
Technical hardware failures
Hidden vices
Benefits of acelSAFE
Your investment protected for 3 years
You make sure to extend the life of your iPhone
You help reduce the impact of your CO2 footprint
Frequently asked questions
The acelSAFE warranty extension is available for some of the iPhone terminal models.
During the purchase process you will have the opportunity to contract the acelSAFE extension, as long as it is available for that specific model.
✅ Technical failures (hardware and software)
✅ Compliance defects
✅ Repair or replacement of the terminal
✅ Covered against “hidden vices”
✅ 1 extra year to exercise your rights (3 years in total)
❌ Cracked screens or customer-caused damage
The acelSAFE warranty extension as soon as the 2-year warranty offered by Acelstore on all its iPhone terminals ends.
In this way, the beneficiary of the acelSAFE extension is always protected from the first day of purchase, until the third year from the date of purchase.
You can cancel the acelSAFE warranty extension at any time.
However, in no case will the user be entitled to a partial or total refund of the amount paid for contracting the same.
If you have already placed your order, and no more than 48 hours have passed, you can request the activation of the acelSAFE warranty extension by contacting the Customer Success team: https://acelstore.es/contactar-con-nosotros/
